Privacy Policy

Effective Date: February 28, 2025
Last Updated: February 28, 2025

1. Introduction

Welcome to PRO Renovation Bros. LLC (“Company,” “we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our remodeling, renovation, and home improvement services in Georgia.

By using our services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

We collect personal and non-personal information to provide and improve our services.

A. Personal Information

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, and mailing address.
• Service Details: Information about your home or business, requested services, and project preferences.
• Billing Information: If applicable, we may collect payment details when processing payments.
• Communications: Emails, messages, or phone calls between you and our team.

B. Non-Personal Information

We may collect non-identifiable data, such as:

• Device and Usage Data: Browser type, IP address, pages visited, and time spent on our website.
• Cookies and Tracking Technologies: Used to enhance your website experience.

3. How We Use Your Information

We use your information to:

• Provide and manage our remodeling and renovation services.
• Respond to inquiries, schedule consultations, and offer free estimates.
• Improve our website and customer experience.
• Send service-related communications, such as project updates or promotional offers (you may opt out at any time).
• Process payments and invoices securely.
• Comply with legal requirements and prevent fraud.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share it in the following situations:

• With Service Providers: Third-party contractors or suppliers involved in your project.
• Legal Requirements: If required by law or to protect our business interests.
• Business Transfers: In the event of a merger, acquisition, or sale of business assets.

5. Data Security

We implement security measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

You have the right to:

• Access, update, or correct your personal information.
• Opt out of promotional emails or marketing communications.
• Request deletion of your personal data, subject to legal obligations.

To exercise these rights, contact us at prorenovationbros@gmail.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or content.

8. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from minors.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted with a revised Effective Date.

10. Contact Us

For questions about this Privacy Policy, contact us at:

📞 Phone: 770-821-9007
📧 Email: prorenovationbros@gmail.com